Computer, printer, Wi-Fi, email, software, security questions, AI help, or a technology purchase. Tell us what is going on and a Techie will contact you directly.
Free to sign up · $8 covers your first minute · Billed only when your case is closed
Experienced Techies10+ years avg. experience putting customers first
Fast Remote HelpNo waiting in line, no driving to a storefront
No Up Front PaymentsOnly pay when your case is closed
No ContractSign-up is always free, use us when you need us
Is TecHQ for me?
The five things you probably want to know first.
TecHQ is designed to be easy to understand before you ever create an account.
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What is TecHQ?
On-demand technology help for everyday people, not big companies, from real Techies when something is not working, needs setup, or you simply need tech advice.
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Who is it for?
Individuals, families and friends, family-owned businesses, and nonprofits that need dependable technology help without hiring an IT department.
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Is it easy?
Yes. Creating an account takes less than 2 minutes. Our guided wizard walks you through each quick step so there is no confusion.
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What does it cost?
$8 covers your first minute with a Techie. After that, it is $1.25 per active minute. You are billed only when your case is closed.
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Can I trust this?
Every Techie is interviewed and approved by our team. You see your cost live, and TecHQ never stores your card details.
Help in many different ways
Common reasons people reach out to TecHQ.
Pick the closest match. You do not need to know the technical name for the problem.
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Computer or printer not working
Slow, frozen, will not start, will not print, error messages, locked out, or setup trouble.
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Wi-Fi or internet giving you trouble
Slow connection, no connection, dropped devices, or router questions.
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Not sure whether it is safe
Suspicious email, strange popup, odd message, or not sure what to click.
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Thinking about a tech purchase
Want unbiased advice on a computer, printer, service, software, or other purchase?
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Email, software, or AI help
Setup, login issues, confusing settings, or help learning a new application.
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Small business tech support
Support when you need it without paying for a large monthly IT contract.
We help with computers, printers, Wi-Fi, email, phones, video calls, software, smart devices, security questions and more.
Buying technology?
Ask us before you buy. We can help compare devices, internet plans, software and other technology based on what you actually need.
Questions count too
You do not need to wait until something breaks. Ask us about setup, AI tools, software, websites, or general technology questions.
Getting help should be simple. Creating your account takes less than 2 minutes. After that, creating your first case usually takes less than 1 minute.
Your first setup is quick
Our account setup wizard walks you through each quick step so there is no confusion. Most people can create an account in under 2 minutes.
Starting a case is even faster
Once your account is set up, creating a new case usually takes less than 1 minute. No appointment is required. A Techie will contact you directly.
How the support session works
A Techie works with you remotely by phone, screen share, or video when possible. You stay involved and in control throughout the session.
Real people behind TecHQ
See the kind of real-world tech support moments TecHQ is built for.
Support is designed to feel personal, approachable, and easy to access from wherever you are.
Comprehensive interviews
We do comprehensive interviews and screening to make sure we have great people on our team. The goal is simple: trusted Techies who communicate clearly and solve problems professionally.
Transparent billing
Your pricing is visible on the customer dashboard and tracks every minute live, so you never have to guess what you are paying. That level of cost transparency is one of the things that makes TecHQ different.
Help from where you are
Start from home, your small office, or on the go. If the issue can be handled remotely, we will do everything we can to solve it without making you drive somewhere.
Houston-based, nationwide help
TecHQ is headquartered in Texas and supports customers nationwide.
How pricing works
$8 covers your first minute once your session with a Techie begins. After that, it is $1.25 per active minute until your case is solved. You are billed only when your case is closed.
Example support time
What you would pay
1 minute
$8.00
5 minutes
$13.00
10 minutes
$19.25
20 minutes
$31.75
Live dashboard visibility
Your pricing is visible on the customer dashboard and tracks every minute live so you never have to guess what you are paying. You see every minute and every dollar as it happens.
No subscription required
No monthly membership. No retainer. No support contract. You simply pay for the help you actually use.
Who TecHQ helps
Individuals Support for people who want a real person to help when something is confusing or not working.
Families & Friends A reliable option for the people who normally receive the “can you help me with this?” technology calls.
Family-Owned Businesses Transactional support for small teams that need help without a large monthly IT contract.
Nonprofits & Community Practical support for organizations that need dependable help while focusing on the people they serve.
TecHQ is built to support people who want straightforward help from a trusted expert, without the confusion of a traditional IT contract.
Support happens by phone, screen share, or video, so you stay involved and in control the whole time. Here is what we make sure of before any Techie helps you.
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Interviewed & Approved Techies
Every Techie completes a comprehensive interview so we can evaluate their experience, communication, and approach to customer support. Our team approves each Techie before they take a case, and we review outcomes regularly.
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Transparent billing
Your base fee covers the first minute. After that you pay only for active time at a simple posted rate. A live cost tracker shows your total as it happens, and payments are processed securely by Stripe, never stored with TecHQ.
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Based in the USA
TecHQ is a US company headquartered in Houston, Texas. We are proud to build this business right here at home while supporting customers nationwide.
Computer and printer issues
Slow computer, frozen screen, startup issues, printer setup, scanning, error messages, software problems and other everyday troubleshooting.
Wi-Fi and internet help
Slow connections, dropped devices, router questions, home network setup, connection troubleshooting and internet plan questions.
Security questions
Suspicious messages, strange popups, account concerns, basic security settings and a second opinion before you click something you are unsure about.
Unbiased purchase help
We can help you think through printers, computers, TVs, software, internet plans and other technology purchases based on your needs, not a sales quota.
Email, software and AI
Setup and troubleshooting for email, common software, video calls, ChatGPT, Copilot, Gemini and other everyday applications.
Small business and nonprofit support
Transactional, on-demand support for teams that need dependable technology help without paying a monthly MSP retainer.
